Supervisor Conversion

Supervisor Conversion

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About this course

This course is a brief overview for Supervisors and Managers who are switching over from Contact Center’s Central platform to Userhub. During this video you will be able to:

  • Utilize the Interactions and My Zone menus
  • Discover additional reports
  • Manage Dashboards
  • Supervise agents and skills

Conversion to Userhub Menu

 

Lessons5 min

  • Conversion to Userhub: Supervisor/Manager 5 min
  • Resources

About this course

This course is a brief overview for Supervisors and Managers who are switching over from Contact Center’s Central platform to Userhub. During this video you will be able to:

  • Utilize the Interactions and My Zone menus
  • Discover additional reports
  • Manage Dashboards
  • Supervise agents and skills

Conversion to Userhub Menu

 

Lessons5 min

  • Conversion to Userhub: Supervisor/Manager 5 min
  • Resources