Administrator Management

Administrator Management

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About this course

This course equips RingCentral Engage Voice administrators with the knowledge to perform basic Admin functions.

In this course, you will learn to:

  • Navigate the system
  • Manage users
  • Configure channels
  • Use the IVR designer
  • Perform inbound voice routing
  • Administer outbound calls
  • Manage basic account settings

Lessons75 min

  • Admin Basics 75 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey

About this course

This course equips RingCentral Engage Voice administrators with the knowledge to perform basic Admin functions.

In this course, you will learn to:

  • Navigate the system
  • Manage users
  • Configure channels
  • Use the IVR designer
  • Perform inbound voice routing
  • Administer outbound calls
  • Manage basic account settings

Lessons75 min

  • Admin Basics 75 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey