Analytics and Reporting

Analytics and Reporting

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About this course

This course equips RingCentral Engage Voice customers with the knowledge to perform basic Analytics and Reporting functions.

In this course, you will learn to:

  • Configure Real-Time Dashboards
  • Generate Scheduled Reports
  • Generate Historical Reports
  • Configure Historical Dashboards

Lessons30 min

  • Analytics and Reporting Basics 30 min
  • Reporting Resources
  • Training Satisfaction Survey
  • Training Satisfaction Survey

About this course

This course equips RingCentral Engage Voice customers with the knowledge to perform basic Analytics and Reporting functions.

In this course, you will learn to:

  • Configure Real-Time Dashboards
  • Generate Scheduled Reports
  • Generate Historical Reports
  • Configure Historical Dashboards

Lessons30 min

  • Analytics and Reporting Basics 30 min
  • Reporting Resources
  • Training Satisfaction Survey
  • Training Satisfaction Survey