- Introduction
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Introduction to IVR 5 min
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Creating an IVR and Groups 3 min
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Assigning a DNIS number to the IVR 3 min
- Building an Interactive Voice Response (IVR)
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Navigating IVR Studio 3 min
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Building a Basic IVR Pt. 1 5 min
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Building a Basic IVR Pt. 2 20 min
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Building an Advanced IVR Pt. 1 10 min
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Building an Advanced IVR Pt. 2 10 min
- Nodes
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Nodes 3 min
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RC Recording Tools 2 min
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Recording Node 5 min
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WWW Node 8 min
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Email Node 5 min
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Say Var Node 8 min
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Play Audio Node 5 min
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Date and Time Node 8 min
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Route Node 8 min
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Input Node 10 min
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Scripting Node 10 min
- Javascript
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Javascript Resource
- Training Satisfaction Survey
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Training Satisfaction Survey
RingCX IVR
RingCX Interactive Voice Response (IVR) allows you to create an automated system that can route and connect contacts throughout your company. To learn more about what an IVR is, how it works, and how to use it, please review the following resources.
(Recommended to view resources in the order they are presented)