Starting out with Analytics

Starting out with Analytics

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About this course

Learn about using RingCentral analytics to gauge user performance, gauge call quality, and so much more.

After completing this course, you will be able to:

  • Identify RingCentral reports and their purpose
  • Generate reports
  • Read report data at an introductory level

Lessons64 min

  • Analytics Portal Overview 1 min
  • Analytics Webinar 60 min
  • RingCentral App: Using the Message Data Export Feature 3 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey

About this course

Learn about using RingCentral analytics to gauge user performance, gauge call quality, and so much more.

After completing this course, you will be able to:

  • Identify RingCentral reports and their purpose
  • Generate reports
  • Read report data at an introductory level

Lessons64 min

  • Analytics Portal Overview 1 min
  • Analytics Webinar 60 min
  • RingCentral App: Using the Message Data Export Feature 3 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey