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Getting Started 2 min
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Introducing and Navigating the Admin Platform 4 min
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User Administration 20 min
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Knowledge Check 5 min
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Inbound Voice Routing 28 min
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Outbound Calling Administration 26 min
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Digital Administration 25 min
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Account Settings 15 min
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Accessing Support Resources 1 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Administrator Management
This course equips RingCX administrators with the knowledge to perform basic admin functions.
In this course, you will learn to:
- Navigate the system
- Manage users
- Perform inbound voice routing
- Administer outbound calls
- Handle digital interaction management
- Manage basic account settings