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Navigating the Agent Interface 8 min
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Taking Inbound Calls 11 min
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Making Outbound Calls 9 min
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Handling Digital Interactions 12 min
- Training Satisfaction Survey
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Training Satisfaction Survey
The RingCX agent interface
Handle calls, emails, chats, and social apps using the agent interface in the RingCentral app.
Get started with handling calls, emails, chats, and social apps using the agent interface in the RingCentral app.
After completing this course, you will be able to:
- Locate and navigate the agent interface
- Answer Incoming calls
- Make outbound calls
- Handle voice and digital interactions