Introduction and essential setup

Get to know the Admin Portal, where you'll set up caller ID, port & add numbers, SSO, and permissions.

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About this course

Take part in this introductory course to understand the Admin Portal and important setup options for your account and users.

After completing this course, you will be able to:

  • Navigate to Admin Portal, where you maintain your account
  • Understand user roles to grant the right access to sections of the system
  • Get started porting (aka transferring) numbers to your account
  • Add phone numbers
  • Set up single sign-on and resolve login issues

Lessons26 min

  • Admin Portal Overview 6 min
  • Porting
  • What is Porting? 2 min
  • How to port local numbers 5 min
  • Porting FAQs 4 min
  • Setup Basics
  • Licensing Highlights 1 min
  • RingCentral Predefined User Roles and Permissions 1 min
  • Configuring Company Caller ID 4 min
  • Adding Phone Numbers 2 min
  • Setting Up Single Sign-On (SSO) in the Admin Portal 1 min
  • Survey and Training Plan
  • Training Satisfaction Survey
  • RingEX Training Plan

About this course

Take part in this introductory course to understand the Admin Portal and important setup options for your account and users.

After completing this course, you will be able to:

  • Navigate to Admin Portal, where you maintain your account
  • Understand user roles to grant the right access to sections of the system
  • Get started porting (aka transferring) numbers to your account
  • Add phone numbers
  • Set up single sign-on and resolve login issues

Lessons26 min

  • Admin Portal Overview 6 min
  • Porting
  • What is Porting? 2 min
  • How to port local numbers 5 min
  • Porting FAQs 4 min
  • Setup Basics
  • Licensing Highlights 1 min
  • RingCentral Predefined User Roles and Permissions 1 min
  • Configuring Company Caller ID 4 min
  • Adding Phone Numbers 2 min
  • Setting Up Single Sign-On (SSO) in the Admin Portal 1 min
  • Survey and Training Plan
  • Training Satisfaction Survey
  • RingEX Training Plan