Answering company calls

Configure your company’s phone menus, Auto Receptionist, and turn on automatic call recording.

rate limit

Code not recognized.

About this course

Take this course to learn about managing the flow of calls through your account.

After completing this course, you will be able to:

  • Route callers through the Auto Receptionist with a phone menu
  • Create phone menus (IVR)
  • Enable automatic call recording across your account

Lessons24 min

  • Call Routing 8 min
  • Routing calls through the Auto-Receptionist 8 min
  • Auto-Receptionist checklist 1 min
  • Creating and editing IVR menus
  • Recording calls 4 min
  • Updating company voicemail greeting 3 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey

About this course

Take this course to learn about managing the flow of calls through your account.

After completing this course, you will be able to:

  • Route callers through the Auto Receptionist with a phone menu
  • Create phone menus (IVR)
  • Enable automatic call recording across your account

Lessons24 min

  • Call Routing 8 min
  • Routing calls through the Auto-Receptionist 8 min
  • Auto-Receptionist checklist 1 min
  • Creating and editing IVR menus
  • Recording calls 4 min
  • Updating company voicemail greeting 3 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey