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Call Routing 8 min
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Auto Receptionist: RingEX 3 min
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Creating and Editing IVR Menus 6 min
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Creating and Managing IVR Menus in the RingCentral Admin Portal 9 min
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IVR Visual Editor Overview 5 min
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Setting Up Automatic Call Recording 2 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Answering company calls
Configure your company’s phone menus, Auto Receptionist, and turn on automatic call recording.
Take this course to learn about managing the flow of calls through your account.
After completing this course, you will be able to:
- Route callers through the Auto Receptionist with a phone menu
- Create phone menus (IVR)
- Enable automatic call recording across your account