-
Call Routing 8 min
-
Routing calls through the Auto-Receptionist 8 min
-
Creating and editing IVR menus
-
Recording calls 4 min
- Training Satisfaction Survey
-
Training Satisfaction Survey
Answering company calls
Configure your company’s phone menus, Auto Receptionist, and turn on automatic call recording.
Take this course to learn about managing the flow of calls through your account.
After completing this course, you will be able to:
- Route callers through the Auto Receptionist with a phone menu
- Create phone menus (IVR)
- Enable automatic call recording across your account