- What is a call queue?
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Introduction to call queues 2 min
- Call queue setup
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Creating call queues 3 min
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Call queues: Details, numbers, and music 3 min
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Call queues: Call handling 5 min
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Creating custom rules 4 min
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Call queue checklist 1 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Using call queues
Learn how to create and set up call queues, delegate calls, and manage user settings in this comprehensive course for administrators using RingEX and call queue functionality.
Discover how to create and set up call queues to optimize call routing.
After completing this course, you will be able to:
- Create a call queue
- Configure call queue settings