Generate Live Reports

From the Admin Portal, Super Admins can control how 24-hour data on call queues shows in dashboards.

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About this course

Live Reports is an add-on to RingEX that provides real-time reporting on call queues with data available for up to 24 hours.

In this course, you'll learn to:

  • Assign permissions
  • Understand how call queues show in the reports
  • Generate live reports
  • Evaluate dashboard activity

Lessons33 min

  • Live Reports 33 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey

About this course

Live Reports is an add-on to RingEX that provides real-time reporting on call queues with data available for up to 24 hours.

In this course, you'll learn to:

  • Assign permissions
  • Understand how call queues show in the reports
  • Generate live reports
  • Evaluate dashboard activity

Lessons33 min

  • Live Reports 33 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey