- Getting started with RingSense
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ACE overview 6 min
- RingSense setup
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Setting up Trackers 11 min
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Setting up Scorecards 4 min
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Interactions 5 min
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Coaching 3 min
- Interaction Analytics
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Setting up CSAT 3 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Getting started with ACE
Learn how to implement AI Conversation Expert (ACE) in your organization so users can leverage the power of conversational intelligence.
Learn how to implement ACE in your organization so users can leverage the power of conversational intelligence.
After completing this course, you'll be able to:
- Manage users and the account
- Set up Trackers and Scorecards
- Review and analyze interactions
- Leverage coaching insights to improve performance