Getting started with RingSense

Learn how to implement RingSense in your organization so users can leverage the power of conversational intelligence.

rate limit

Code not recognized.

About this course

Learn how to implement RingSense in your organization so users can leverage the power of conversational intelligence.

After completing this course, you'll be able to:

  • Manage users and the account
  • Set up Trackers and Scorecards
  • Review and analyze interactions
  • Leverage coaching insights to improve performance

Lessons32 min

  • Getting started with RingSense
  • RingSense overview 6 min
  • RingSense setup
  • Setting up Trackers 11 min
  • Setting up Scorecards 4 min
  • Interactions 5 min
  • Coaching 3 min
  • Interaction Analytics
  • Setting up CSAT 3 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey

About this course

Learn how to implement RingSense in your organization so users can leverage the power of conversational intelligence.

After completing this course, you'll be able to:

  • Manage users and the account
  • Set up Trackers and Scorecards
  • Review and analyze interactions
  • Leverage coaching insights to improve performance

Lessons32 min

  • Getting started with RingSense
  • RingSense overview 6 min
  • RingSense setup
  • Setting up Trackers 11 min
  • Setting up Scorecards 4 min
  • Interactions 5 min
  • Coaching 3 min
  • Interaction Analytics
  • Setting up CSAT 3 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey