Implementing RingSense as an Administrator

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About this course

Learn to set up RingSense for your company so your teams can leverage the power of conversational intelligence.

After completing this course, you will be able to:

  • Manage users and organize teams
  • Set up and edit trackers
  • Create scoring frameworks

Lessons36 min

  • Enabling Call Recording and Assigning Licenses 5 min
  • Roles 3 min
  • Building out Teams and Hierarchies 4 min
  • Enabling Integrations 3 min
  • Organization Settings 5 min
  • Creating Trackers and Scorecards 7 min
  • Reports 2 min
  • Platform Tour and Tips 7 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey

About this course

Learn to set up RingSense for your company so your teams can leverage the power of conversational intelligence.

After completing this course, you will be able to:

  • Manage users and organize teams
  • Set up and edit trackers
  • Create scoring frameworks

Lessons36 min

  • Enabling Call Recording and Assigning Licenses 5 min
  • Roles 3 min
  • Building out Teams and Hierarchies 4 min
  • Enabling Integrations 3 min
  • Organization Settings 5 min
  • Creating Trackers and Scorecards 7 min
  • Reports 2 min
  • Platform Tour and Tips 7 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey