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Enabling Call Recording and Assigning Licenses 5 min
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Roles 3 min
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Building out Teams and Hierarchies 4 min
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Enabling Integrations 3 min
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Organization Settings 5 min
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Creating Trackers and Scorecards 7 min
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Reports 2 min
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Platform Tour and Tips 7 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Implement RingSense
Add users, set trackers, and create scoring to enable coaching and call analysis for your company.
Discover how to set up RingSense for your company so agents can leverage the power of conversational intelligence.
After completing this course, you will be able to:
- Manage users and organize teams
- Set up and edit trackers
- Create scoring framework