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Getting Started with RingSense for Users 1 min
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Accessing and Searching Calls 5 min
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Reviewing Post Call Information 7 min
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Storing Calls in the Library 3 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Use RingSense as an agent
Learn how you're doing by reviewing calls, sharing calls with your manager, and requesting feedback.
Learn how to use RingSense to spend less time on administrative tasks and more time focusing on customers.
After completing this course, you will be able to:
- Access and filter through calls
- Review a specific call
- Share your call and request feedback from your manage