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Getting Started with RingSense for Users 1 min
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Accessing and Searching Calls 5 min
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Reviewing Post Call Information 7 min
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Storing Calls in the Library 3 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Use RingSense as an agent
Learn how you're doing by reviewing calls, sharing calls with your manager, and requesting feedback.
RingSense is an add-on. Learn how to use RingSense to spend less time on administrative tasks and more time focusing on customers.
After completing this course, you will be able to:
- Access and filter through calls
- Review a specific call
- Share your call and request feedback from your manage