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AI Quality Management Setup Guide 5 min
Use this guide to ensure your RingSense for RingCX is properly set up and functioning optimally.
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Admin Overview 3 min
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People Tab 5 min
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Trackers 11 min
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Scorecards 2 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Implement AI Quality Management
Leverage conversational intelligence by setting up users, teams, trackers and scoring.
AI Quality Management is an add-on. Discover how to set up AI Quality Management for your company so agents can leverage the power of conversational intelligence.
After completing this course, you will be able to:
- Manage users and organize teams
- Set up and edit trackers
- Create scoring frameworks