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AI Quality Management Setup Guide 5 min
Use this guide to ensure your RingSense for RingCX is properly set up and functioning optimally.
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Admin Overview 3 min
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People Tab 5 min
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Trackers 11 min
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Scorecards 2 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Implement AI Quality Management
Leverage conversational intelligence by setting up users, teams, trackers and scoring.
Discover how to set up RingSense for your company so agents can leverage the power of conversational intelligence.
After completing this course, you will be able to:
- Manage users and organize teams
- Set up and edit trackers
- Create scoring frameworks