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Introduction to AI Quality Management 3 min
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Reviewing interactions 5 min
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Understanding coaching 3 min
- Training Satisfaction Survey
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Training Satisfaction Survey
AI Quality Management for agents
Learn how to leverage AI Quality Management to reduce routine tasks and dedicate more time to your customers.
Learn how to leverage AI Quality Management to reduce routine tasks and dedicate more time to your customers.
After completing this course, you'll be able to:
- Review interactions in detail
- Leverage coaching feedback to improve performance