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Accessing and Searching Calls 4 min
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Reviewing Post Call Information 5 min
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Storing Calls in the Library 3 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Using RingSense QM
Spend less time on tasks and more time on customers by reviewing the quality of your interactions.
Identify how to use RingSense to spend less time on administrative tasks and more time focusing on customers.
After completing this course, you will be able to:
- Access and filter calls
- Review a specific call
- Share your call and request feedback from your manager