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Accessing and Searching Calls 4 min
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Reviewing Post Call Information 5 min
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Storing Calls in the Library 3 min
- Training Satisfaction Survey
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Training Satisfaction Survey
Using RingSense as a RingCX Agent
Take this course to learn about using RingSense to spend less time on administrative tasks and more time focusing on customers and closing deals.
After completing this course, you will be able to:
- Access and filter through calls
- Review a specific call
- Share your call and request feedback from your manager
- Manage your personal settings and notification preferences