Engage Voice: Admin (Blended – Inbound and Outbound): Certification

Engage Voice: Admin (Blended – Inbound and Outbound): Certification

Welcome to the certification for "Engage Voice: Admin (Blended – Inbound and Outbound)."

About this course

Engage Voice: Admin (Blended – Inbound and Outbound): Certification

To register, you must first complete:

  • Introduction to Engage Voice
  • Engage Voice: User Management and Admin Settings
  • Engage Voice: Inbound Admin Basics
  • Engage Voice: IVR Designer Basics
  • Engage Voice: Outbound Admin Basics
  • Engage Voice: Analytics and Reporting

Admin (Inbound and Outbound): CertificationLevel 3

  • Certification Exam
  • Certification Exam 120 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey

About this course

Engage Voice: Admin (Blended – Inbound and Outbound): Certification

To register, you must first complete:

  • Introduction to Engage Voice
  • Engage Voice: User Management and Admin Settings
  • Engage Voice: Inbound Admin Basics
  • Engage Voice: IVR Designer Basics
  • Engage Voice: Outbound Admin Basics
  • Engage Voice: Analytics and Reporting

Admin (Inbound and Outbound): CertificationLevel 3

  • Certification Exam
  • Certification Exam 120 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey