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Handling Chats 8 min
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Transferring Chats 3 min
- Training Satisfaction Survey
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Training Satisfaction Survey
RingCentral Contact Center: Handling Chats MAX Agent
This course covers the Handling Chats of Contact Center.
Discover how to respond to chat contacts using the MAX Agent tool.
Review the steps to transfer chats to different team members and skills.
Handling Chats MAX AgentLevel 1