RingCentral Contact Center: Custom Reporting Workshop

Duration: 2 hours | Cost: $1600 | Virtual

RingCentral Contact Center: Custom Reporting Workshop

Custom Reporting Workshop

About this course

About this course

Duration: 2 hours | Cost: $1600 | Virtual

This workshop is specifically designed for professionals responsible for supporting contact center performance management to effectively analyze the metrics that matter most to the business.

In this workshop, you partner with a RingCentral reporting expert to create two custom reports using the custom reporting tool. Reports will be built to your team's requirements that prepare you to independently build additional custom reports.

This training course includes a 30-minute assessment call to allow our Training Specialist to determine the key features and requirements to begin designing both custom reports.