RingCentral Contact Center: Dashboard

RingCentral Contact Center: Dashboard

This course provides an overview of the dashboard and wallboard functionality within the RingCentral Contact Center environment.

About this course

Discover how to create and manage different dashboard and wallboards for your RingCentral Contact Center. Add different widgets as well as update those widgets to tell your story. In addition, create different dashboards for different metrics they need to be displayed.Display these dashboards as wallboards within your center.

RingCentral Contact Center: DashboardLevel 2

  • User Management
  • Dashboard Overview 2 min
  • Creating Dashboards 4 min
  • Modifying Widgets 7 min
  • Managing Dashboards 7 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey

About this course

Discover how to create and manage different dashboard and wallboards for your RingCentral Contact Center. Add different widgets as well as update those widgets to tell your story. In addition, create different dashboards for different metrics they need to be displayed.Display these dashboards as wallboards within your center.

RingCentral Contact Center: DashboardLevel 2

  • User Management
  • Dashboard Overview 2 min
  • Creating Dashboards 4 min
  • Modifying Widgets 7 min
  • Managing Dashboards 7 min
  • Training Satisfaction Survey
  • Training Satisfaction Survey