RingCentral Contact Center: Interaction Analytics Pro
Duration: 2 hours | Cost: $800 | Virtual
About this course
Duration: 2 hours | Cost: $800 | Virtual
If you are an administrator, this course helps you get started with the Analytics Pro settings within RingCentral Contact Center User Hub.
Learn how to configure rules and categories, generate a variety of datasets for analysis, and analyze trends to make informed decisions for your contact center.