RingCentral Engage Voice: Admin Analytics and Reporting

Duration: 1 hour | Cost: $400 | Virtual

RingCentral Engage Voice: Admin Analytics and Reporting

Engage Voice: Admin Analytics and Reporting

About this course

About this course

Duration: 1 hour | Cost: $400 | Virtual

This course introduces administrators to analytics and reporting features of the RingCentral Engage Voice platform.

Administrators learn how to configure custom real-time dashboards to streamline the monitoring of your contact center performance for improved decision making.

Also, discover real-time and historical reporting options for detailed analysis.

Learn how to use the reports for tracking KPI metrics over days, months, and even years.