RingCentral Engage Voice: Outbound Admin

Duration: 3 hours | Cost: $1200 | Virtual

RingCentral Engage Voice: Outbound Admin

Engage Voice: Outbound Admin

About this course

About this course

Duration: 3 hours | Cost: $1200 | Virtual

This course introduces administrators to the RingCentral Engage Voice Admin platform and configuration settings for outbound dialing and campaign management.

Discover dialer options and choose the right dialer for your contact center requirements.

Learn best practices for uploading lead lists and managing lead details for increased call rates.

Also, gain an in-depth understanding of caller ID management for outbound dialing and how to configure dispositions for improved insight into call outcomes.