RingCentral Engage Voice: Supervisor

Duration: 1 hour | Cost: $400 | Virtual

RingCentral Engage Voice: Supervisor

Engage Voice: Supervisor

About this course

About this course

Duration: 1 hour | Cost: $400 | Virtual

If you are a supervisor responsible for monitoring contact center agents, this course helps you get started with leveraging supervisor features within the Engage Voice Agent interface.

Learn how to access call details for your agents quickly for effective coaching and team management.

Also, leverage tools to review real-time agent performance for improved call handling and increased agent productivity.