Formation. Simplifiée.
Contact Center
 

 

Agents
30 min
Contact Center Agent
Administrateurs
30 min
Contact Center Admin
Formation menée par un instructeur RingCentral Contact Center
Contact Center ILT
Speaking at a RingCentral Event
22 min
User RingCentral Events
Agent Tool
47 min
Engage Digital Agent
Supervising Agents
69 min
Engage Digital Supervisor
Analytics and Reporting
40 min
Engage Digital Analytics
Supervisoren
30 min
Contact Center Supervisor
Agenten
65 min
Contact Center Agent
Quality Management for Administrators
13 min
Contact Center Admin Add-Ons
Workforce Management
65 min
Contact Center Admin Add-Ons
Administrator Reports
28 min
Contact Center Admin
Message Administration
40 min
Engage Digital Admin
Administratoren
80 min
Contact Center Admin
Managing the RingCentral Cloud PBX for Microsoft Teams
22 min
Admin RingCentral for Microsoft Teams
Hosting Virtual Events with RingCentral Webinar
51 min
User Add-Ons RingCentral Webinar
Agent Tool
40 min
Agent RingCX
Supervising Agents
47 min
Supervisor RingCX
Administrator Management
126 min
Admin RingCX
Using RingSense as an Agent
15 min
Agent RingSense
Implementing RingSense as an Administrator
36 min
Admin RingSense
Setting Up Registrations and Marketing Events
76 min
Admin RingCentral Events
Setting Up RingCentral Rooms
54 min
Admin Add-Ons RingCentral Rooms
Salesforce Agent - Classic in Lightning
47 min
Contact Center Agent
Contact Center Overview
16 min
Contact Center
Testing and Running Events
29 min
Admin RingCentral Events
Implementing RingSense as a RingCX Administrator
26 min
Admin RingSense for RingCX
Managing RingCX Agents with RingSense
24 min
Supervisor RingSense for RingCX
RingSense: Live Training
RingSense ILT
Administrator Onboarding Webinar
60 min
Admin RingSense
RingEX Overview
9 min
User RingEX
RingCentral Engage: Live Training
Engage ILT
CXone Agent
51 min
Contact Center Agent
Building Events
56 min
Admin RingCentral Events
Introduction and Overview
50 min
Admin RingCentral Events
Getting Value Post-Event
18 min
Admin RingCentral Events
User Management
34 min
User Engage Digital
Analytics and Reporting
77 min
RingCX Reporting
Using Live Reports
33 min
Admin Analytics RingEX
Using the Mobile App
22 min
User RingEX
Assigning Phones and Apps
11 min
Admin RingEX
Managing Numbers and Key Settings
13 min
Admin RingEX
Moving Calls Through the Company
33 min
Admin RingEX
Administrateur
48 min
Admin RingEX
Nutzer
11 min
User RingEX
Administrador
34 min
Admin RingEX
Video Calling with RingCentral Rooms
43 min
User Add-Ons RingCentral Rooms
Collaborating with Messages
26 min
User RingEX
Usuario
9 min
User RingEX
Phone Settings and Setup
18 min
User RingEX
Utilisateur
13 min
User RingEX
Sending and Receiving Faxes
17 min
User RingEX
Calling with the RingCentral app
21 min
User RingEX
Using RingSense as a RingCX Agent
12 min
Agent RingSense for RingCX
Administratoren
34 min
Admin RingEX
RingCentral Contact Center-Schulung mit Kursleiter
Contact Center ILT
Connecting with Video
58 min
User RingEX
Calling with RingCentral for Microsoft Teams
27 min
User RingCentral for Microsoft Teams
Account Settings
21 min
Engage Digital Admin
Salesforce Agent - Fully Integrated Lightning Experience
52 min
Contact Center Agent
Calling with Cloud PBX for Microsoft Teams
16 min
User RingCentral for Microsoft Teams
Communicating with Texts
3 min
User RingEX
Quality Management for Supervisors
46 min
Contact Center Supervisor Add-Ons
CXone Supervisor Management Tools
60 min
Contact Center Supervisor
Creating and Configuring Users
16 min
Admin RingEX
RingCX: Live Training
ILT RingCX
Formation menée par un instructeur RingEX
ILT RingEX
Introduction and Essential Setup
15 min
Admin RingEX
Managing Agents with RingSense
17 min
Supervisor RingSense
Starting out with Analytics
6 min
Admin RingEX
Using Your Deskphone
13 min
User RingEX
Introduction and Essential Setup
12 min
User RingEX
Administrator Management
77 min
Contact Center Admin
Max Agent
77 min
Contact Center Agent
RingEX Live Training
ILT RingEX
Formación de RingEX con Instructor
ILT RingEX
RingEX-Schulung mit Kursleiter
ILT RingEX
RingCentral Contact Center: Live Training
Contact Center ILT